When the cookie-cutter software solutions don’t cut it for your needs, turn to a team that specializes in creating immersive experiences for your users. Don’t settle for something that only half works for your business; Create something dynamic, effective, and increases your user base.
Your operations need to stay online and connected to maximize your user base. Our experts in network support can help your business from regular maintenance tasks to keep the network secure, and we are here to help.
Shape service experiences for employees anywhere with always-on IT services. Automate support for common requests with virtual agents that understand simple human language.
Resolve requests based on priorities, and use automated escalation rules to notify the right team members and prevent SLA breaches.
Track and analyze all incident response activities. Identify areas of success and opportunities to improve.
Sync between conversations in Slack or Microsoft Teams and your Jira Service Management tickets. Reduce context switching and information gaps for employees and agents.
Centralize and filter alerts across all your monitoring, logging, and CI/CD tools to ensure your teams respond to issues quickly while avoiding alert fatigue.
Streamline setup of automation with rules available out of the box. Automate the approval and deployment of low-risk changes.
Showcase services through a simple, intuitive portal that makes it easy for your employees and customers to get help quickly, and for your teams to streamline incoming work.
Securing your company’s operations and data warehouse servers is a primary focus for Link’s support team. They focus on keeping the servers up to date, ensuring the latest security patches are in place, and incorporating fault tolerance.
Ensuring optimal performance of hardware and software in IT operations is critical to support your business and keep it running as different challenges arise. Our team of experts are here to provide user endpoint support to your business!
